Vision & Mission Statement

All staff and volunteers are to uphold the MERCY Malaysia Mission and Core Values in performing their duties at the Headquarters, Country Field Operations and any locations where staff and volunteers are required to represent the organisation.


To be outstanding in delivery of medical and humanitarian aid to all.


MERCY Malaysia is an international non-profit organisation focusing on providing medical relief, sustainable health-related development and risk reduction activities for vulnerable communities, in both crisis and non-crisis situation.

Our Core Values are:

Motivation We are highly motivated and passionate
Excellence We do the right things in the right way; we are accountable to beneficiaries and donors
Respect We show trust and respect in all our interactions
Collaborations Working with peers, partners and volunteers, build on each other’s strengths and enhance the impact of beneficiaries.
Yearn to Serve We will go the extra mile to help those in need