8d47eacd-d33d-49a6-9b88-89a68db85522The MERCY Malaysia team, led by our Honorary Secretary YM Datin Raja Riza Shazmin Raja Badrul Shah, participated in the exhibition at the Dubai International Humanitarian Aid and Development Conference and Exhibition (DIHAD) on 21 – 23 March 2017.

DIHAD held under the patronage of Emirati Vice-President and Prime Minister and ruler of Dubai H.H. Sheikh Mohammed Bin Rashid Al Maktoum, is supported by the Mohammed Bin Rashid Al Maktoum Humanitarian and Charity Establishment, the United Nations, the UAE Red Crescent Authority, International Humanitarian City, Dubai Cares and the Organisation of Islamic Cooperation (OIC).

DIHAD 2017 Conference programme reviewed critical issues related to children and conflict as well as the consequences, traumas and lasting scars derived from living in and fleeing from war zones: children as refugees and IDPs and what this truly means for them. Our booth were visited by the Malaysian Consulate General and Vice Consulate General.


778f2fe0-343c-4730-b15b-93ee6a8633b5MERCY MALAYSIA HELPING SYRIAN REFUGEES


MERCY Malaysia team led by MERCY Malaysia’s President Dato’ Dr Ahmad Faizal Mohd Perdaus and EXCO Dr Norzila Mohamed Zainudin pursued on a humanitarian mission to Reyhanli, Hatay province in Turkey bordering Syria on 2 – 7 February 2017. The team led by MERCY Malaysia President, Dato’ Dr Ahmad Faizal Mohd Perdaus attended a meeting at IHH Humanitarian Relief Foundation office.

The programme involves hygiene distribution in three Syrian Schools of 2,000 students located in Reyhanlı District with participation of MERCY Malaysia’s administration.

The team distributed hygiene kits to three Syrian Schools of 2,000 students located in Reyhanlı District and at Anadolu Syrian school, runned by IHH Humanitarian Relief Foundation. The team handed over medical supplies to two hospitals (Alamal and Bab Al hawa hospital) and provided free services for Syrian refugees and the wounded from the ongoing conflict.


Throughout the year, the protracted Syrian crises ensued, and on 19 to 24 December 2016 MERCY Malaysia managed with the help of our donors and partners to extend our ongoing assistance to four Syrian refugee camps in Bekaa Valley, Lebanon. Apart from to monitor the latest development of the Syrian refugees at the area by our team led by our EXCO, Dr. Hariyati Shahrima, whom is also a Mental Health and Psychosocial Support (MHPSS) expert, the mission also involved conducting capacity enhancement session about self care and gap assessment to the front-liners that are working with the Syrian refugees in the camps at area, equipping them the knowledge and skills in evidence based activities to help children, traumatized by the on-going conflict, to mobilize effective coping strategies and manage their emotions. The assistance also included the distribution of more than 24,000 medicines and food parcels for 3,036 individuals, as well as Winter Kits (Blankets, Mattresses and diesel) for 506 families, and setting up a Child Friendly Space (CFS) in one of the refugee camp that benefitted 80 children.


After the Syrian army launched a military offensive on Aleppo, recapturing 90 percent of the eastern part of city by December, the escalation of the situation in Aleppo led to an increase in the number of IDPs resulting in over 12 million Syrians – half the country’s prewar population – displaced from their homes.

The increasing number of IDPs has also caused the provision of aid by humanitarian organizations in the area to become insufficient, and unable to cover all of the IDPs’ needs. The limited preparedness to accommodate the situation exceeded the current ability of organizations and other actors in the area to respond, calling for the international community to provide urgent support. Our team witnessed first-hand the dire situation they were facing, with the harsh winter making living conditions extremely challenging especially for children and the elderly.

After days of negotiations with the government officials from Turkey and Syria, our Rapid Assessment Team, led by our Director of Strategic Planning and Operations, Mr. Norazam Ab Samah and EXCO Dr. Iqbal, managed to get into the IDPs Camps of Kamuna in Ad-Dana Camp, in the village of Sarmada, Idlib Syria and Azaz, located at the border of Syria-Turkey, in order to deliver the much needed medical and humanitarian aid to thousands of IDPs who are still in Aleppo and Idlib. The team provided not only 1,000 ready-to-eat food baskets and the distribution of medicines, but were also able to conduct humanitarian and medical assessment.

Previously, MERCY Malaysia had conducted several missions in Syria and Aleppo between 2013 and 2014. Though provision of aids within Syria came to halt by 2015 due to the increasing crisis, however assistance by MERCY Malaysia to the Syrian refugees in other countries such as Lebanon and Jordan has been ongoing.
MERCY Malaysia is calling for the public to support this humanitarian effort that has become increasingly urgent due to the current situation in Idlib Province. Donations to the cause can be made to MERCY Malaysia’s Syria Relief Fund by logging on to


Torrential rains since 20th January 2017 due to heavy monsoon rains have affected thousands of people in urban and rural areas across seven states in Malaysia. More than 15,000 people located in flood-prone areas, severely affected by rising water levels, had been sheltering in evacuation centres, with a much higher number of people stranded in villages. Majority of people affected in rural communities were cut off from assistance due to obstruction of transportation networks and flash floods.

MERCY Malaysia’s “Emergency East Coast Flood Repsonse” covering four states Kelantan, Johor, Terrenganu and Sabah provided people affected by the floods with basic necessity relief items, such as hygiene kits and food baskets. These items are distributed to people in evacutaion centres or stranded in villages, as they are at risk to communicable diseases within the state of disaster. Apart from food assistance, the project also includes medical activities, such as mobile clinics and psychosocial assistance, based on the needs identified in the assessments conducted.



200cb14e-e13a-432b-ae67-fffc93e7a205MERCY Malaysia is honoured to be selected as the recipient for State investment arm Johor Corporation (JCorp)’s welfare body Mutiara JCorp’s CSR Initiative, “Relief Fund for Middle East Conflict Areas”. Mutiara JCorp raised RM210,000 for the Middle East Conflict Humanitarian Fund in collaboration with MERCY Malaysia.

The fund started on 23 December 2016 with donation boxes were placed at selected mosques and its private specialist hospitals, subsequently after the two-month long campaign, the launch of the fund was held on 10 January 2017 at Persada Johor International Convention Centre by JCorp President and CEO, YBhg. Dato’ Kamaruzzaman b. Abu Kassim, along with MERCY Malaysia President Dato’ Dr Ahmad Faizal Mohd Perdaus. Also present at the event were Johor state representative, En. Mohamed Noor Suleiman and Mutiara JCorp chairman Datin Noor Laila Yahaya.

The proceeds from the fund is channelled to MERCY Malaysia for medical supplies and medical equipment to be distributed to war victims in the three countries namely Palestine, Yemen but mainly Syria. Malaysian doctors joining MERCY Malaysia humanitarian missions in the conflict areas would also assist doctors offering medical treatment and services to victims there.

Furthermore, a mock cheque handover of RM463,000 to MERCY Malaysia was held on 15 March 2017 to carry out humanitarian and rehabilitation mission for people affected in conflicts in the Middle East, particularly Syria.

The mock cheque was handed over by JCorp President and CEO Datuk Kamaruzzaman Abu Kassim to MERCY Malaysia President Dato’ Dr Ahmad Faizal Mohd Perdaus. Johor Menteri Besar Datuk Seri Mohamed Khaled Nordin witnessed the handing over ceremony held at the Menteri Besar’s Office. Also present, Mutiara Johor Corporation chairman Datin Noor Laila Yahaya.

The contribution greatly helped in MERCY Malaysia’s continuous programme to provide primary healthcare and psycho-social treatment for children affected by the conflicts in war-torn countries, particularly Syria. This also includes rehabilitation efforts and a programme to improve midwifery training among Syrians over there to address issues of infant deaths. MERCY Malaysia has sent three teams involved in missions in conflict areas at Aleppo, Syria. We would like to extend our heartfelt gratitude to Mutiara JCorp and all the contributing organisations for their generosity and support to our Syrian Relief Fund.



Prime Minister Datuk Seri Najib Tun Razak delivered a keynote address at the plenary open session, highlighting MERCY Malaysia by mentioning “Presently, MERCY Malaysia has successfully established static and mobile clinics in Sittwe, Rakhine State, in collaboration with local NGOs, as part of its ongoing efforts to render healthcare services to Internally Displaced Persons in Myanmar”.

On 19 January 2017, MERCY Malaysia attended the Open Session for the OIC Council of Foreign Ministers on the Situation of the Rohingya Muslim Minority at the Kuala Lumpur Convention Centre

Presented at theevent, hosted and chaired by the Malaysian Government,were the Deputy Prime Minister of Malaysia H.E. Dato’ Seri Dr. Ahmad Zahid Hamidi, Malaysian Minister of Foreign Affairs H.E. Dato’ Sri Anifah Hj. Aman, Chair of the Extraordinary Session of the OIC Council of Foreign Ministers on the Situation of the Rohingya Muslim Minority in Myanmar, Secretary-General of the OIC H.E. Dr Yousef bin Ahmed Al-Othaimeen, Ambassadors from OIC Member States to Malaysia and among others.

The meeting, requested by the Malaysian government, discussed genuine steps that the OIC and the international community should take to urge the Myanmar government to allow delivery of humanitarian assistance to Rakhine State, addressing the root causes of the violence, and widening the scope of dialogue among the groups to ensure the return of the displaced Rohingya population to their homes in safety and dignity. The meeting also discussed the situation of the more than 120,000 displaced and refugee Muslims within Myanmar.

MERCY Malaysia remains engaged in providing aid to the Rohingya both in Myanmar and in Malaysia. We are concerned about the humanitarian situation and urge for better humanitarian access. We also support better conditions for the Rohingya in countries where the Rohingya have become asylum seekers and refugees according to each country’s context. We are confident that the OIC and its membership will be able to play a constructive role towards achieving these stated goals and much more.

It is also important to note that MERCY Malaysia is not in any way part of the flotilla as it is beyond our mandate since the organization does not carry out political advocacy.