EMERGENCY RESPONSE (MENTAL HEALTH AND PSYCHOSOCIAL SERVICES) AT SULTANAH AMINAH HOSPITAL, JOHOR BAHRU, JOHOR

Project EMERGENCY RESPONSE (MENTAL HEALTH AND PSYCHOSOCIAL SERVICES) AT SULTANAH AMINAH HOSPITAL, JOHOR BAHRU, JOHOR
Objectives

• Provide Psychological First Aid (PFA) to those affected by the fire incident which broke at Sultanah Aminah Hospital (HSA). • Reduce the emotional impact and trauma on the affected individual’s emotional, mental, and physical wellbeing. • To provide 20 units of digital blood pressure monitors and 20 units of thermoscans to Klinik Kesihatan Mahmoodiah (KKM) and Klinik Kesihatan Sultan Ismail (KKSI).

Project Partners • Malaysia Ministry of Health (MMOH) • Johor State Health Department (JKNJ) • Sultanah Aminah Hospital (HAS), Johor Bahru, Johor
Activities

MERCY MALAYSIA’S EFFORTS/ ACTIVITIES

In response to the tragedy and request made by Sultanah Aminah Hospital (HSA) as well as Johor State Health Department (JKNJ), an assessment and discussion was made by MERCY Malaysia and JKNJ to identify the immediate needs. Although HSA indicated they had suffcient capacity to manage the usual operations since its Outpatient Department were redirected to HSI, they reported the need for mental health and psychosocial support for the staff and patients affected. Thus, MERCY Malaysia was requested by the Psychosocial Coordinator from JKN Johor and HSA Disaster Team to ll the gap by providing a Mental Health and Psychosocial Support (MHPSS) team to assist in providing support for the aected staff, whilst JKM provided counsellors for affected patients and their families. A Mental Health and Psychosocial Support (MHPSS) team was deployed from 28th October 2016 (Friday) to 2nd November 2016 (Wednesday) for the duration of 6 days. The MHPSS team comprised of 2 psychosocial volunteers and 2 MERCY Malaysia’s sta who coordinated with Johor State Health Department (JKN Johor)’s Psychosocial Coordination team to provide Psychosocial First Aid (PFA) and mental health support to patients and staff together affected by the tragedy. In addition, in response to another urgent appeal sent by Johor Bahru District Health Office (PKDJB), MERCY Malaysia also donated 20 units of digital blood pressure monitors as well as 20 units of thermoscans to ensure that the provision of emergency delivery to the patients in Klinik Kesihatan Mahmoodiah (KKM) and Klinik Kesihatan Sultan Ismail (KKSI) were not affected.

Locations • Malaysia Ministry of Health (MMOH) • Johor State Health Department (JKNJ) • Sultanah Aminah Hospital (HAS), Johor Bahru, Johor • Sultan Ismail Hospital (HSI), Johor Bahru, Johor
Period 28th October– 3rd November 2016
Accomplishments

• Deployment of 2 psychosocial volunteers and 2 of MERCY Malaysia’s staff to provide Psychosocial First Aid (PFA) and mental health support to patients and sta aected by the tragedy. • Provision of 20 units of digital blood pressure monitors and 20 units of thermoscans to Klinik Kesihatan Mahmoodiah (KKM) and Klinik Kesihatan Sultan Ismail (KKSI).

BACKGROUND
A fire broke out at the Intensive Care Unit(ICU) of the Sultanah Aminah Hospital (HSA)
in Johor Bahru on Tuesday, 25th October 2016. It was believed to have started at
around 8.55am at the ICU ward, located on the second floor of the hospital’s main
building. The incident resulted in six (6)casualties and many others injured. Patients
affected by the fire were evacuated to nearby hospitals which were Hospital
Permai (HP) and Hospital Sultan Ismail (HSI). It was also realised that the effects of the
unexpected incident went beyond physical injuries including psychological trauma
on those affected, including the hospital sta. Due to the urgent situation and lack
of skilled personnel, the Sultanah Aminah Hospital (HSA) and Johor State Health
Department (JKNJ) reached out to MERCY Malaysia (MM) requesting for assistance
and support in psychosocial interventions for their affected staff and patients.

MERCY MALAYSIA’S EFFORTS/
ACTIVITIES

In response to the tragedy and request made by Sultanah Aminah Hospital (HSA)
as well as Johor State Health Department(JKNJ), an assessment and discussion was
made by MERCY Malaysia and JKNJ to identify the immediate needs. Although
HSA indicated they had sucient capacity to manage the usual operations since its
Outpatient Department were redirected to HSI, they reported the need for mental
health and psychosocial support for the staff and patients affected.
Thus, MERCY Malaysia was requested by the Psychosocial Coordinator from JKN Johor
and HSA Disaster Team to all the gap by providing a Mental Health and Psychosocial
Support (MHPSS) team to assist in providing support for the aected sta, whilst JKM
provided counsellors for aected patients and their families.
A Mental Health and Psychosocial Support (MHPSS) team was deployed from 28th
October 2016 (Friday) to 2nd November 2016 (Wednesday) for the duration of 6
days. The MHPSS team comprised of 2 psychosocial volunteers and 2 MERCY
Malaysia’s sta who coordinated with Johor State Health Department (JKN
Johor)’s Psychosocial Coordination team to provide Psychosocial First Aid (PFA) and
mental health support to patients and staff together aected by the tragedy.
In addition, in response to another urgent appeal sent by Johor Bahru District Health
Offce (PKDJB), MERCY Malaysia also donated 20 units of digital blood pressure
monitors as well as 20 units of thermoscans to ensure that the provision of emergency
delivery to the patients in Klinik Kesihatan Mahmoodiah (KKM) and Klinik Kesihatan
Sultan Ismail (KKSI) were not affected