Flood Response

Project Flood Response

Assessment of flood situation & organisation of relief operations

Project Partners -

• Set up of a Child-Friendly-Space (CFS) • Conducted assessments of the level of damage in the affected areas

Locations Kuala Terengganu
Period 21st November – 23rd December 2014

Distributed 1,000 Hygiene Kits in Hulu Terengganu


Days of torrential rain caused severe flooding in several parts of Kuala Terengganu, displacing 3,000 people from their homes into evacuation centres. The severe floods destroyed homes, infrastructure and road networks.


In response to the continued rainfall, MERCY Malaysia deployed a team to Kuala Terengganu to assess the flood situation and assist local authorities with relief operations. A new addition to the assistance for children that was provided during the ‘emergency response’ by MERCY Malaysia was the set-up of a Child-Friendly Space (CFS) at SK Kompleks in Gong Badak, Terengganu. The objective of CFS is to provide children with a safe and fun environment where they could receive psychosocial assistance and express their creativity. Activities such as story telling were conducted with the children to assess the levels of Post Traumatic Stress Disorder (PTSD). Upon assessment, the MERCY Malaysia volunteer team then provided the children with support to work through their condition. CFS also provided a safe space for children to play and rest, away from the crowd in the evacuation centres.