Terengganu and Pahang Flood Response

Project Terengganu and Pahang Flood Response

To assist with emergency flood response efforts

Project Partners • Majlis Keselamatan Negara • District Health Office • Ibu Pejabat Polis Kontinjen (IPK) Pahang

• Mobile Clinic • Hygiene kits distribution • Non Food Item (NFI) distribution • Food distribution

Locations Kemaman and Kuantan
Period 5 – 18 December 2013

• Distributed 5,921 sets of family hygiene kits and NFI • Attended to 118 beneficiaries during mobile clinic sessions • Distributed 4,403 food packs


Given Malaysia’s geographical location, most floods that occur are a natural result of cyclical monsoons during the local tropical wet season that are characterised by heavy and regular rainfall from October to March.

In 2013, the east coast of Malaysia suffered from one of the worst floods in years. The states most affected were Pahang and Terengganu. Pahang recorded 900 millilitres of rain from December 1 -3, thrice the amount of a month’s worth of rain, compared to 2012. There were 40,819 evacuees in Pahang housed in 149 relief centres. Kuantan remained the district with the highest number with 34,426 evacuees in 42 relief centres. Pekan had 3,329 evacuees in 31 relief centres, Maran 1,034 (19); Temerloh, 1,002 (22), Jerantut 520 (11), Raub 209 (10), Bera 189 (7), Rompin 57 (3), and Lipis 53 (4).

Terengganu recorded 24,135 evacuees. About 11,000 evacuees were displaced in Kemaman. The rest 13,237 displaced populations found shelter in 64 relief centres in Marang, Kuala Terengganu, and Dungun. This forced 246 electricity substations in Terengganu to cease operations affecting 11,034 consumers. In Kelantan, 2,381 people were displaced in Kuala Krai, Machang, Pasir Puteh, Tanah Merah, and Pasir Mas. While in Johor, 1,538 were displaced in Kahang and Kota Tinggi.


MERCY Malaysia responded to the flood from 5 – 18 December 2013 in both Kuantan in Pahang and Kemaman in Terengganu. We deployed the first-needs assessment team to Kuantan on 5 December within 36 hours after the first coordination meeting was done at MERCY Malaysia HQ. We also coordinated with Majlis Keselamatan Negara (MKN), Ibu Pejabat Polis Kontinjen (IPK) Pahang and the District Health Office for flood operations on the ground. After receiving news that the flood situation in Kemaman had worsened, we deployed another team on 9 December. The needs assessment team consisted of MERCY staff, medical volunteers and logisticians. Our relief team operated simultaneously in both Kuantan and Kemaman. MERCY Malaysia established a base camp in both Kuantan and Kemaman. MERCY Malaysia responded through the provision of food aid, distribution of hygiene kits, and by carrying out outreach primary health clinics as well as mass post- flood clean- up. About four hundred MERCY Malaysia volunteers, partners and donors took part in the flood operations.